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Please note that bookings cannot be confirmed until we receive
the completed and signed booking form, together with the correct
deposit. The deposit is accepted as part payment towards the total
cost of your holiday.
If you are arriving in a party the party leader signing the
booking form will be responsible for the whole party. They will
confirm that they have the full authority of all the other anglers
in your party, on signing the completed booking form and will be
held liable for all costs and charges on behalf of your party.
Please try and not let your party leader down.
On receipt of your signed booking form together with your
deposit, the person whose name (your party leader) will receive
confirmation of your booking together with dates, full cost and
balance due.
The balance due must be paid on arrival in South Africa in South African Rands. Please note the exchange rate if normally better in South Africa.
The price for your angling holiday is guaranteed free of any
price increases or surcharges at African Gold (Your travelling
expenses are not included in this guarantee).
In the event that you need to make any changes to your booking,
you must advise us immediately in writing. We will endeavour to
make every effort to accommodate your changes. but if you cancel, your deposit is
not refundable.
Late booking may be available from time to time, if you wish to
book within ten weeks prior to your departure you must pay 20% deposit in Pounds Sterling when booking and the balance to be paid on arrival in South African in Rands.
Your journey to and from the airports of departure is included within the package, however we accept no
liability for any delays, which might result in you missing your
departure, we accept no liability in you delaying the start of
your angling holiday.
We strongly recommend that you purchase personal travel insurance. We will not accept liability for any
financial lose you may incur as a result in you not doing so.
Force Majeure; We are not liable for the loss, delay or
cancellation due to the following, fire, flood, storm, closure of
ports, technical / weather problems to transport, acts of God,
industrial disputes, riots, strikes, political unrest and war, or
any other event or circumstances beyond our control.
Jurisdiction; signature of the booking form constitutes
acceptance of a contract on these terms, subject to English law
and the exclusive jurisdiction of the English courts.
We reserve the right to immediately terminate our services,
that we are contractually obliged to provide to you or any other
person in your group, if any person is put into authority,
drunkenness, or the like or causing harm or discomfort to any
other person, client or damage to property, we will not be liable
to you or any refund or compensation for any costs or damage which
you may incur. All we ask for you is to act sensibly and enjoy
your angling holiday and have the respect that you would like for
yourself and with regard to others and their property.
Complaints process; in the unlikely event that any member in
your group has a complaint whilst at the venue, you must notify
your representative in the first instance. All unresolved
complaints not dealt with at African Gold must be in writing to
African Gold within seven days of your departure from African Gold
Liability; The venue liability will be limited to the cost of
the specified booking form for that person.
Our aim is to provide a high level of service to our customers.
If you have specialist needs you must notify us at the time of
booking. Children under the age of sixteen are our future anglers
and if they are enthusiastic on their fishing, we would like to
encourage them, BUT the danger of being in the close proximity to
water is obvious so you must sign an agreement that clearly
states that you are solely responsible for their welfare, health
and safety at all times at this venue. Children aged 16 and under
must be accompanied by an adult at all times.
In the event that you cancel your confirmed booking, it will
only be accepted in writing from the signed party leader, and will
take effect from the date we receive the signed party leaders
notification.
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